Mr. Handyman International, LLC is a franchise business, headquartered in Ann Arbor, Michigan in the United States, providing handyman and remodeling services to homeowners and commercial locations. It is a subsidiary of The Dwyer Group. The company's president since 2014 is JB Sassano. It operates in the United States, Canada, China, Ireland and the United Kingdom.
Video Mr. Handyman
History
The company was founded in Chelmsford, Massachusetts in June 1996 by David Lavalle under the company name. Handyman, Inc. The business concept was purchased by Service Brands International, a franchise based in Michigan in 2000 and franchise efforts began in the same year. Dwyer Group acquired Service Brands International and their affiliate franchise brand in 2015.
Maps Mr. Handyman
Business model
Business operates as a franchise. There are headquarters that handle advertising, public relations, training, information boards, and other things like information technology. For example, decisions such as scheduling software are made at the enterprise level, but are used by individual franchisors to speed up customer service; in 2009, he used software by Servant Systems to manage customer relationships, scheduling, customer invoicing. Under the franchise model, individuals can purchase rights to the franchised areas of Mr. Exclusive handyman with permission to operate under the brand name Handyman provided they comply with specific rules on how to run a business. Mr. Franchise Agreement Handyman usually gives the franchisor the exclusive right to make service calls within a clearly defined geographical area. A franchise costs about $ 110,000 with a franchise fee of $ 14,900, according to Sara Faiwell, a company spokeswoman. Some people see the benefits of franchising as "entrepreneurship under the safety net of a tried-and-true business umbrella" but expect a 1.2 percent reduction in the franchise business during the 2008-2009 recession. In 2005, according to a survey released by the Washington-based International Franchise Association showing 909,000 franchise companies in the United States employ about 11 million people. Franchises offer training, advertising and information technology support, lower procurement costs and access to an established carrier network. A Lehman Brothers executive, after being released from a Wall Street company, bought Union, New Jersey, Mr. Handyman franchise.
Individual franchise owners hire handyman workers whom they call "technicians", give them trucks, and sometimes provide tools, and pay them every hour to do the work. They do background checks on prospective employees. The company provides insurance coverage in case of accident or damage. Technicians perform various services including tile work, painting, and wallpapering. Services offered include kitchen installation to the tile for laying bricks. Usually the company charges an hourly rate of about $ 100/hour on average; one company charges $ 88 per hour. The company targets a remodeled work category by remodel makers and contractors to find unprofitable, projects that are too small for general contractors to make a profit. Trends such as "time poverty" and "the helplessness of the helpless husband" have spurred the business. The trend is that fewer homeowners tend to do remedial work; a reporter commented "my family's fix-it gene is gone before reaching my generation." A consumer is quoted by a reporter explaining the decision to employ Mr. Handyman: "'I can not find someone to come and help me because the work is too small', says Meg Beck of Huntington, who needs some paintings and carpentry.He turned to Mr. Handyman and said that he liked the fact that the service had a truck well-marked and uniformed technician and an attendant calling in crew names before they appear. "Sometimes homeowners contact the service after trying, but fail, to make their own repairs; in one instance, the Minneapolis homeowner spent $ 3,000 and Mr. technician Handyman completed the project. Mr. Handyman introduces clients by asking potential customers about their To Do list. Companies do side jobs, woodwork, and repairs.
Company performance
In 2004, there were 127 local franchises in 28 states, according to one of the New York Times reporters. Mr. Handyman, then president, Alex Roberts gives advice to homeowners such as tips on isolation that sometimes appear in newspapers and that help publish the company. One estimate is that revenue in 2009 was between $ 75 million and $ 100 million. The company has 250 franchise units in the United States and Canada in 2009, according to a press release.
References
Source of the article : Wikipedia
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